A632.3.3.RB
Framing
Complex Decisions
Describe the 3 different tools or approaches for
dealing with complex, multiple stakeholders, and environmental decision
processes in your organization. Reflect on changes or alterations you would
consider to ensure the most successful process possible. Describe the elements
in detail and make clear the available options and consequences.
People,
are generally just hard to deal with.
During the school year, I have to deal with children who are products of
their home environment, parents and guardians that think that their children
and wards can do no wrong, and coworkers who are stuck in their ways.
According
to Hoch et al (2001, p 128-129), there are three basic ingredient to “new
approaches to decision-making strategies”.
They are:
·
Building
the information base. “The
use of data warehousing and data mining, together with powerful evaluation
vehicles based on optimization and simulation models of grand scope, provide
the basis for a much richer and more precise informational base for decisions.”
·
Identifying
constraints. “The
calculus of real options has underlined the importance of assuring that today’s
decisions are directed at assuring a rich menu of possibilities for tomorrow’s
decisions.”
·
Strengthening
organizational capabilities.
“The fact that managers need powerful decision support and data
management tools to function adequately dictates the organizations as a whole
require new skills and capabilities to design and implement new tools.”
At my current school, we
use data warehousing to the maximum. The
school district gathers data about these children from the kindergarten on, and
provides access to every teacher who comes in contact with the child over the
course of their 13-year education. With
this information, each teacher is armed with the ability to customize an
individual teacher plan for children who require it. As a whole, if the school system observes the
fact that the child need specialized attention, the school system, along with
the student, parents, guidance counselor, and case manager design an Individual
Education Plan (IEP) that every teacher and administrator must follow. The plan becomes a legal document and the
lack of following it, without permission, can cost the educator his or her job.
Constraints are identified and immediately addressed. Adjustments are made to insure that all
obstacles are removed or smoothed over. This
allows the educator and the child to understand all of the accommodations that
are required. Accommodations are given
when the student makes the request. This
leaves very little for the educator to decide.
Finally, the school is constantly in flux making changes,
as required. If changes are needed, the
staff, as a whole, is immediately trained to understand the requirement and put
it into force.
Reference
Hoch, S.J. &
Kunreuther, H.C., with Gunther, R.E. (2001). Wharton on making decisions.
Hoboken, NJ: John Wiley & Sons
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